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SOFTWARE ACTIVATION Once you purchase your software, you are required to activate it. Please follow the instructions below to activate your software. Software activation requests are normally responded to within 1 business day. While you are waiting f...
HAVING PROBLEMS ACTIVATING? The activation code that we generate for you is based entirely on the Customer Code you send us. If the activation code we generated and sent to you does not work, it is because the Customer Code we used to generate the a...
The Week and Month views will show as many appointments as will fit in the space provided. The Day View will show all appointments at all times including multi-booked appointments.
Smart Auto Shop Express does not support non inventoried parts. Please see http://smartautoshop.com/FeatureMatrixDetails.aspx?Section=Parts%20and%20Inventory To upgrade to the Pro version: 1. Goto https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hos...
Check your email junk folder. Here's the link. downloads.bbtsoft.com/sa2011setup.exe
Use the link below to show us what the problem is. This will take a video of your screen and send it to us. IMPORTANT: Enter your email address as your name. http://showmewhatswrong.com/submit/cXewi5nNN
The software automatically backs up the database file every time you close the software. Click Tools/Settings and you can change the backup location.
Click Tools/Settings and change the Workday Start/End times to match the times that your shop is open.
The instruction manual is included in the software. Click the Help menu item and it will show all of your help manuals.
Click Tools/About to find the version number.
1. Use the following link ..https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=S22LTZDHHRGZG [1] 2. Log a Support Ticket indicating your request for a new activation code and thee the above transaction id. Links: ------ [1] https:...
If you have an issue that requires attention, in order to reduce the time it takes for resolution, include the following: a. Screen shot of the error. b. **EXACT** steps we will require to reproduce the error. c. The version of the software that you ar...
1. Please use this link to purchase the recover password service .. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=46TA8YP5ZULTS 2. Please attach your database to a support ticket. 3. Turnaround is typically 1 to 2 business days.
Please use this link to purchase the upgrade. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=FM2UPV9XJEEGW Once you have purchased, please reply with your customer code and we will generate a pro activation code for you.
Click the Invoice Payment button on the edit invoice window.
1. Install the latest version of the application on all licensed computers. 2. On the main computer, activate using the multiple license activation code. If you do not have one, request one from support. 3. Make sure that the database on the main comput...
Click Tools/Settings and use the Estimate/Invoice header field.
To attach your db file to a support ticket: 1. Click the Attach file button on the support ticket. 2. Select the database file -- it can be found here .. c:\bbtapps\db\bbtapps.sdf
To choose an invoice, you click the invoices button and the screen shows a list of open invoices. Double click the invoice you want, then click the invoice payment button. That will close out the invoice.
To run the software from home (or any other location away from your shop) you will need to: 1. Purchase licenses for the number of computers you plan on using remotely. 2. Setup a vpn connection to connect to your shop computer. --information on settin...
Version 2013 and later will allow you to connect remotely via Virtual Private Nework(VPN) connection. Here is a video hat shows how to setup a VPN connection http://www.youtube.com/watch?v=1s5JxMG06L4 [1] Links: ------ [1] http://www.youtube.com...
Click Tools Settings then check the Use Employee Schedule checkbox.
TO EXTEND THE TRIAL PERIOD OF YOUR DEMO SOFTWARE Note: Following this procedure will delete any data you have entered and you will be starting off with a clean, empty database again. 1. Delete the database file found here .. c:\bbtapps\db\bbtapps.sdf 2....
TO MOVE YOUR DATABASE FILE TO A NEW PC 1. Install the software on the new computer. 2. Copy your data file from the old computer into the same location on the new computer. Your data file can be found here: 2014 or later--c:\bbtapps\db\(applicat...
The database file can be found in the c:\bbtapps\db directory. Make sure this directory is shared and mapped to a drive that is accessible by the computers that will connect to the database. Install the software on the other computer(s). Make sure ever...
1. Exit out of the software. 2. Rename your current file to CurrentFilename.old 3. Rename the Backup file to the current filename. Where is the database file located? http://bbtsoft.kayako.com/Knowledgebase/Article/View/43/0/where-is-my-dat...
To recover your lost password: 1. Purchase pword recovery here .. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=46TA8YP5ZULTS 2. Attach your database to a support ticket 3. Once we have received your database, we will decrypt...
1. In the Services module, click the Service Categories button to setup your service categories and category colors. 2. Edit the Service and choose one of the categories that you created.
1. Make sure any employees that require access to the software have logins and passwords setup in the system. 2. Click Tools/Security Settings-check the Security Settings box. 3. Click Tools/Security/Module access and setup module access for your...
Please see http://smartsalonmanagement.com/onlineappointmentbooking.aspx
1. Please use this link to purchase Online Booking Setup .. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=5RBT3YZBSSALN 2. Please forward your website address and login information so that we may integrate Online Booking into yo...
Use the Setup Taxation button in Settings to set your taxes up. The software is extremely flexible in that there are up to 2 lines of taxation and you can set the defaults for every item, services as well as inventory in your system. In Taxation Setting...
1. Plug the usb cable into your computer. 2. Plug the other end of the usb cable into your cash drawer 3. Click Tools/Settings and check the USB Cash Drawer checkbox.
Please see http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows [1] Links: ------ [1] http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows
Parts Markups allows you to set several price points for your different types of customers per part. For example, you may want to have a price point for Friends and Family, Walk-In customers, Fleet Customers,etc. In Settings, you setup the markup names....
Click Tools/Database Cleanup and it will remove the orphaned vehicle records.
Go to activations.bbtsoft.com
Note:These instructions are for users that have purchased the Multi User software only. Your Multi version of the software requires installation of an Enterprise level database that will allow you to run your software and attach to your database from any...
Yes, there is an end of day report which totals the different types of payments. There are also numerous other reports that will give you a breakdown across any date range including daily.
Our aim is to provide management software that is affordable for small to mid-sized independent shops around the world. One of the reasons most shop management applications are so much more expensive than ours is because of the cost of paying qualified...
For information on obtaining Labor Time data, please see .. http://smartautoshop.com/FeatureMatrixDetails.aspx?Section=Labor%20Time%20Import
How do I provide the Helpdesk with what they need to solve my problem? Before we allow customers or prospective customers to download our software, we run it through rigorous tests in our lab. That being said, if you have a problem running or installi...
Use the link below to Show me what's wrong: http://showmewhatswrong.com/submit/cXewi5nNN [1] Links: ------ [1] http://showmewhatswrong.com/submit/cXewi5nNN
To create a repair order thru the scheduler. 1. Create an appointment. 2. Click the appointment to hilight it (this tells the software that you want to work with this appointment) 3. Click the Create Repair Order button.
To move your database file to a new pc 1. Install the software on the new computer. 2. Your data is contained herec:bbtappsdbbbtapps.accdb . Copy that file from the old computer into the same location on the new computer. Where is my database? htt...
As I'm sure you are aware, our software is the least expensive on the market--partly for this reason, we regularly respond to a large number of customer requests and support tickets on a regular basis. We do our best to respond in a timely manner, b...
You will receive a welcome email once your new customer information has been processed and has been entered into our database. Once that happens, your registered email address will be recognized by our activation system.
Check the installation folder to make sure that the help files are installed. The installation folder is c:\program files\bbtsoft\Smart Auto Shop\ If the help files are not there, you may copy them from here ... http://downloads.bbtsoft.com/sahelpfiles...
Smart Auto Shop ver 2014 http://downloads.bbtsoft.com/sa2014setup.exe [1] Smart Salon Manager ver 2014 http://downloads.bbtsoft.com/ss2014setup.exe [2] Focus On Salons ver 2014 http://downloads.bbtsoft.com/fo2014setup.exe [3] Smart Equipment R...
If your package did not come with installation files, you can install from here .. downloads.bbtsoft.com/usbhidsetup.exe
By default, your database file can be found at the location shown below.. Version 2014 and later: c:bbtappsdb(application initials)bbtapps.accdb Version 2013 and previous: c:bbtappsdbbbtapps.s3db
downloads.bbtsoft.com/sshelpfiles.zip
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